our services

We offer all types of businesses and community groups an educational support program that improves efficiency and engagement by aligning productivity to best practice.

Our ‘Actual’ to ‘Ideal’ process begins with an audit of your group activities to identify the gaps between what your team are currently achieving, compared to what they should be achieving, or what you would like them to achieve.

If you would like to complete an online audit on your business inputs to measure the gaps between what you’re currently doing (actual) and what you know you should be doing (ideal) send an email to neville@browsup.com.au or craig@browsup.com.au

operational excellence audit

Our operational excellence audit will identify any gaps within the areas of…

  • Leadership
  • Management
  • People and Culture
  • Continuous Improvement
  • Operational Excellence

leadership & management

We provide management training on how to achieve best practice results.

  • Situational Leadership
  • Leading with Questions
  • Bottom-up then Top down
  • Performance Management
  • Effective Communication

improvement plans

We help develop an Improvement Plan to address any gaps.

  • Roles & Responsibilities
  • Policy, Procedure, Process
  • Accountability
  • Performance Indicators
  • Group Standards

people & culture

  • Role Clarity
  • Responsibilities
  • Performance Development
  • Support Standards
  • Maintenance
  • Empowerment

continous improvement

  • Operational Excellence
  • The Root Cause
  • Structures
  • Resources
  • Competency
  • Commitment

sales & margin growth

  • Winning New Clients
  • Maintaining Clients
  • Client Reviews
  • Sales & Service Standards
  • Sales Proposals
  • Margin Protection Strategies

inventory management

  • Stock Productivity
  • Forecasting and Procurement
  • Supplier Negotiation
  • Warehouse Management
  • Stock Control
  • Slow & Obsolete Stock
  • Surplus Stock

business support program

  • Change Management
  • Staff Mentoring
  • Staff Meetings
  • Performance Reviews
  • Sales& Service Standards
  • Colleague Support Standards
  • Margin Protection

conference presentations

  • Group Facilitation
  • Guest Speaker
  • Leadership/Management
  • Winning New Business
  • Sales & Margin Training
  • Continuous Improvement
  • Men’s Health Nights

ready to fix the bits?
let’s start your journey today

Just fill out the expressions of interest form, or reach out to us at neville@browsup.com.au or craig@browsup.com.au, and together, let’s raise those brows – and your business outcomes – to ideal standards.